ATOL Protected · 12118
IATA TIDS · 96108924
Feefo Reviews · 4.9 / 5
Replied within the hour, every hour.
Home / How we work
How we work

Four small steps. The rest is on us.

From the first call to the boarding pass, the same person looks after you. There is no portal to log into, no ticket to chase, no recording that says “your call is important.” A short conversation, and we take it from there.

01
The first call

Tell us where, and how you like to fly.

A short call or a few lines by email. The route, the dates, who's travelling — and the small things that turn into the big ones in the air. Aisle or window. Whether you prefer to land before midday. The airline you'd rather not fly.

For new clients, this conversation takes ten minutes once, and we keep the answers on file from then on.

A quiet desk and a phone
02
In the office

We arrange two or three options.

We search every available fare across the airlines we trust — not just the published price. Within a few hours, you have two or three options with a short note on each. No algorithms, no search results to scroll: just the itineraries we'd put our own family on.

We hold fares for 48 hours once we've quoted them. The price you're given is the price you pay.

A business class suite
03
You choose

By phone or by email, in your own time.

Pick the itinerary that suits — or ask us to adjust. Once confirmed, we handle ticketing, seat selection, dietary requirements, frequent-flyer numbers and everything else. You receive a single confirmation by email; nothing further is needed from you.

If something needs changing — dates, passengers, cabin — we handle it quietly. One message to us is all it takes.

Premium economy cabin
04
Pre-flight

Everything arranged before you leave the house.

Lounge access confirmed. Chauffeur transfer booked and briefed. Seat preferences applied. Any dietary requirement noted. Any visa requirement flagged, with a note from us on what is needed. The things that usually only become problems at the airport.

Where possible, we go further: the hotel nearest to the terminal when you need an early departure; the quiet lounge you might not have known about; the seat that gets off the aircraft first.

A private jet on the apron
ATOL protected

Your money is protected.

Every booking made through Travelin Business is ATOL protected under licence 12118. Which means, if an airline fails, your money is returned, and we arrange the alternative. A simple thing, but worth saying plainly.

Get a quote
Get a quote

Tell us where you're going.

A short form to get us started — the route, the cabin, the dates. We come back to you personally within the hour, never with a price by email alone.

Reply within the hourEvery enquiry, personally answered by a named consultant — not a chatbot.
ATOL protectedEvery booking covered under licence 12118. Sleep on it.
Below published faresAverage 36% saving against airline.com, held quietly through relationships.
Adults16+
1
Children0–15
0
Reply within the hour.Every enquiry answered personally by a specialist — not a chatbot, not an algorithm.